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Terms & Conditions

  • Introduction

    • Introduction to the terms and conditions governing the use of the website and purchase of products from the online shop operated by Liam's 3DGE, hereinafter referred to as "we," "us," or "our". The terms outline the legal agreement between the customer ("you" or "your") and the company.

  • Definitions

    • Definitions clarify key terms used throughout the document, such as:
      • "Customer": Any individual or entity purchasing products through our online shop.
      • "Products": Goods offered for sale on our website.
      • "Services": Any additional services provided by us, such as customer support.
      • "Website": Refers to our online platform accessible at www.liam.backhaus.co.nz

  • Ordering Process

    • Customers can place orders by selecting desired products, adding them to the cart, and proceeding through the checkout process. Steps include:
      • Selecting products: Browse through categories or use search functionality.
      • Adding to cart: Clicking "Add to Cart" for selected items.
      • Checkout: Providing shipping address, selecting shipping method, and entering payment information.
      • Order Confirmation: Confirmation email sent upon successful order placement.

  • Payment Terms

    • Accepted Payment Methods: Bank transfer or cash only.
    • Currency: Transactions are processed in NZD.
    • Taxes and Fees: Prices listed are excluding GST and shipping fees, which are calculated at checkout.

  • Delivery and Shipping

    • Shipping Options: Standard shipping or local pickup
    • Delivery Times: Estimated delivery times provided during checkout, subject to shipping carrier's terms.
    • Shipping Costs: Calculated based on delivery location and selected shipping method.
    • Restrictions: We ship only within New Zealand.

  • Returns and Refunds

    • Returns Policy: Products may be returned within 10 days of delivery for a refund or exchange.
    • Conditions for Returns: Products must be unused, in original packaging, and accompanied by proof of purchase.
    • Refund Process: Refunds processed within10 days after receipt and inspection of returned products.
    • Return Shipping: Customers responsible for return shipping costs unless products are defective or incorrect.

  • Product Information and Pricing

    • Product Descriptions: Detailed descriptions, specifications, dimensions, and images provided for each product.
    • Pricing: Prices listed are in NZD and exclude GST and shipping costs. We reserve the right to adjust prices at any time, with notice provided on the website.

  • Privacy Policy

    • Collection of Information: We collect personal information (e.g., name, email, address) for order processing and customer communication.
    • Use of Information: Personal data used for order fulfillment, customer service, and marketing communications with customer consent.
    • Data Security: Measures in place to protect customer information from unauthorized access or disclosure.
    • Cookie Policy: Use of cookies to enhance user experience and track website analytics; customers may manage cookie preferences.

  • Intellectual Property

    • Ownership Rights: We retain ownership of all intellectual property rights related to the website, products, and content unless otherwise specified.
    • User-generated Content: By submitting reviews, comments, or other content, customers grant us a non-exclusive, royalty-free license to use, reproduce, and distribute such content.

  • Limitation of Liability

    • Disclaimer: We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of products, services, or the website.
    • Warranty Limitation: Products sold "as is" without warranties, except where prohibited by law. Manufacturers' warranties may apply to certain products.

  • Indemnification

    • Customer Responsibility: Customers agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from their use of the website, violation of terms, or infringement of rights.

  • Governing Law and Jurisdiction

    • Jurisdiction: These terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.
    • Dispute Resolution: Any disputes arising out of these terms shall be resolved exclusively in the courts of [Jurisdiction] or through alternative dispute resolution methods agreed upon by both parties.

  • Changes to Terms and Conditions

    • Modification: We reserve the right to modify these terms and conditions at any time. Updated terms will be posted on the website with a notice period provided to customers.

  • Contact Information

    • Contact Us: For questions about these terms and conditions or our services, please contact us at liam@backhaus.co.nz or 4B Stevenson Drive, Papamoa 3118.